Client
A Wholesale & Retail Store in Brunei
Industry
Wholesale & Retail
Location
Brunei
Solutions Implemented
Zoho Books
Partner
TekyDoct (Authorized Zoho Partner)
Summary
A growing wholesale and retail store in Brunei, serving both walk-in customers and B2B buyers, was looking to improve operational efficiency. As the business expanded, the need for greater control over financial workflows, inventory management, and real-time performance insights became increasingly important.
To support this growth and streamline back-office functions, the store partnered with TekyDoct to implement Zoho Books—a cloud-based accounting platform that connects all financial activities under one intelligent system
Business Challenges
The business faced several operational challenges that impacted productivity and visibility
Time-Consuming Accounting Tasks
Manual processes increased the workload and prolonged billing cycles
Inventory Management Inefficiencies
Tracking a wide range of stock keeping units (SKUs) lacked accuracy and consistency
Documentation and Compliance Complexity
Generating and organizing financial documents and records took excessive time
Delayed Month-End Closing
Reconciling accounts from various data sources slowed down financial reporting
Lack of Real-Time Business Insights
Limited visibility into cash flow, sales performance, and stock levels affected decision-making
Solution Delivered
TekyDoct customized Zoho Books to align with the store’s wholesale and retail operations, enabling seamless financial automation and improved inventory control
Centralized Inventory Management
Real-time stock visibility across branches with alerts for low inventory
Digital Document Handling
Auto-generation and secure storage of invoices, receipts, and credit notes for easy access and audit readines
Insightful Dashboards & Reporting
Financial dashboards provided immediate insights into income, expenses, receivables, and performance
Streamlined Procurement Workflows
Automated purchase orders and vendor tracking enhanced restocking efficiency
Results Achieved
With Zoho Books as the backbone of its financial operations, the wholesale and retail store in Brunei is now equipped to grow sustainably
Reduced Accounting Workload
Real-time stock visibility across branches with alerts for low inventory
Faster Month-End Closing
Centralized data and automated reconciliation cut down the closing time significantly.
Improved Inventory Accuracy
Better tracking reduced overstocking and stockouts across locations
Real-Time Business Visibility
Enhanced decision-making with live financial and operational data
Authorized Zoho Partner
Company
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