Client
Titian Travels and Tours Sdn. Bhd.
Industry
Travel and Tourism
Location
Brunei
Solutions Implemented
Digitizing Finance Operations with Zoho Books Elite
Summary
Titian Tours and Travels Sdn Bhd is an established travel and tourism company in Brunei, offering comprehensive travel management services to individuals and corporate clients. With an expanding customer base and diverse service offerings, the company needed a smarter way to handle its financial operations and maintain accuracy across multiple revenue streams
Business Challenges
As the company grew, managing financial workflows became increasingly complex. The key challenges included
Time-Consuming Financial Processes
Manual handling of invoices, expense tracking, and reconciliations slowed down accounting workflows.
Revenue & Expense Visibility
Difficulty in tracking real-time income and expenses across different travel services (ticketing, hotel bookings, packages).
Multi-Currency Handling Complexities
Frequent international transactions required accurate exchange rate management.
Compliance & Reporting
Preparing financial reports and ensuring compliance demanded significant manual effort
Manual Inventory Tracking
Time consuming process for tracking of Travel kits (travel bags with essentials) distributed to clients.
Key Implementations
TekyDoct implemented Zoho Books Elite to centralize and streamline Titian Tours and Travels’ financial operations. Key implementations included
Automated Invoicing & Payment Tracking
Faster billing cycles with automated reminders for clients.
Integrated Expense & Revenue Tracking
Categorized income streams and expenses across different travel services.
Enabled Multi-Currency Support
Real-time exchange rate syncing and currency-wise reporting for accurate international transactions.
Comprehensive Financial Reporting and Collaboration
Real-time dashboards and advanced reporting for better decision-making.Role-based access for finance teams ensured smooth and secure workflow management.
Inventory Management for Travel Kits
Utilized Zoho Books’ inventory features to track travel kits (bags with essentials), ensuring accurate stock levels and timely distribution.
Results Achieved
The adoption of Zoho Books Elite empowered Titian Tours and Travels Sdn Bhd to streamline its finance operations, reduce manual workload, and gain real-time financial insights.
Faster accounting processes through automation of invoicing, payments, and reconciliations. with structured, error-free financial records.
Automated financial reporting that reduced manual work and provided timely insights for management.
Streamlined international transactions with accurate multi-currency support, eliminating conversion discrepancies
Efficient management of Inventory with real-time inventory tracking, avoiding stockouts and ensuring smooth distribution of travel kits and essentials.
Zoho Books Elite empowered Titian Tours and Travels to scale operations efficiently, enhance customer service, and achieve sustainable growth.
Authorized Zoho Partner
Company
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